Grand Chennai by GRT Hotels

The service was top notch here. Staff were kind, warm and friendly. They were always attending to your needs and ensuring you were well taken care of. There are many amazing facilities including the spa which we loved. The hotel was ever ready to accomodate your needs - for instance, they helped collect tailored garments for us, store luggage while we were away for a short trip and arrange auto services for us in a short time. Truly felt well taken care of here. The rooms were beautiful and nicely maintained. The toilets were really clean as well. Would definitely stay here again!

I had a pleasant stay at this hotel. While the room I stayed in was a bit old, it was surprisingly clean and well-maintained. The reception staff were incredibly welcoming, making check-in smooth and easy. They were friendly and eager to help with any questions or requests. Additionally, the maintenance staff were also very friendly and courteous, always ready to assist with any issues promptly. Overall, the hospitality here made my stay much more enjoyable, and I’d definitely recommend it for a comfortable, no-fuss experience.

Exceptionally friendly and efficient staff, sensitive to every guest's requirements. The breakfast buffet had a variety of choices, tasty and healthy. The staff at the breakfast buffet were always smiling, even when they encountered rude guests.

Our room was clean and comfortable. The Front Desk and Travel Desk staff were very responsive to our needs. We arrived on a very early flight and the staff was able to able to temporarily store our luggage and proceed with check in as soon as it was possible. The breakfast and dinner buffets were excellent. The Metro from the Airport was clean and efficient. It was not difficult to get a reloadable Metro pass at the Airport Metro Station. Teynampet Metro Station is only 5 min away from the hotel if you don't mind a short walk. From Teynampet it is easy to travel to the Airport and to Chennai Central Station. It was not difficult to request the hotel car for other destinations.

After we left the hotel, Mr Gokul FOM took the trouble to call and ask about further explanation on the ssues faced by us I'm pleasantly surprised of the hotels initiative taken to check on the guests stay to improve their services and staff training. He assured it won't be an issue the next time. I will definitely come back as I know we had a good memory of the hotel and my family had a good time. The pasta dish we ordered for room service was exceptional!